Organizational development is an evidence-based methodology exercised to effect changes in an entity. The changes are applied to structure, strategy and processes, to improve productivity and efficiency. The process entails a detailed planning, full involvement of employees, employers and the entity. This article gives insights on the process of this process, benefits and reasons why entities should cultivate a culture of organizational development.
The Process of Organizational Development
The major conventional process used by companies is the Action Research model. As the name suggests, the model majorly focuses on research to gather information, realize the problem and provide solutions. This process involves six main components, as discussed below.
This is the first step at achieving organizational growth through the action research model. It entails the gathering information from the company for evaluation and paves the way for the root of the problem to be detected. The information is obtained through the initial investigation, assessment of cause, data gathering etc.
Feedback and Assessment
After getting a diagnosis of the problem ailing the business, parties come together to do a thorough investigation of the causes. This step also involves a deeper understanding of the firm’s major challenges through vigorous gathering of information. The entity may even opt for hiring consultants to help. The information is gathered through interviewing current employees, performing customer/employee surveys, focus groups and many others. This information is then used to re-evaluate the challenges at hand.
After having a picture of the challenges and possible causes, the entity then comes up with a list of possible solutions. The list is then subjected to scrutiny to come up with a model that will work best in providing solutions to the problems. Depending on the cause of inefficiency, the organization may end up with options such as training seminars, changes in the structure of teams, workshops, or team building. They then come up with a well laid out plan on how to practice the solutions.
The experts then strategically put the plan into practice to boost productivity and efficiency.
After implementation, the team evaluates the results that their plans have yielded. If the set out objectives fail, the entity conducts another assessment to determine causes of the failure, after which they make relevant adjustments to eliminate the obstacle. If the result is way below the target, the company may have to employ professionals to conduct the development process from scratch once more.
It’s the last step of the process. Attaining success means the objective is achieved. It shows that the process was right and has yielded. At this point, a proper plan is put in place to monitor the changes and ensure that they remain sustainable.
Benefits of Organizational Improvement
Successful organizational development is very important to a business. It’s a sure way of enhancing productivity and service delivery. The major benefits include:
- Development in business models
- Enhanced embracement to change
- Continuous development
- Increased intercommunications
- Growth of employees
- Increased profit margins
Every employer wants a robust productivity and service delivery. One sure way of attaining this is through frequent development aimed at elevating the organization’s performances. Even though the process may be long and tedious, the results are heartwarming, more so when done right.